What are the check-in and check-out times at The Hotel Chester?
Check-in is at 15:00 and check-out is at 11:00.
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The Hotel Chester
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Key details
About the Hotel
19 Newgate Street, Chester, CH1 1DE,
- Close to the historic old town
Perfect
9.0
9.4
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5-star themed boutique hotel in central Chester with individually designed rooms
Accommodations
The Hotel Chester has 12 themed rooms, each with its own design such as Safari, Vintage Americana, and Secret Garden. The Safari room includes a
Guest Services
Staff provide personalized recommendations for local restaurants and attractions, and guests receive a welcome text before arrival. The hotel offers
Pet-Friendly Offerings
The hotel is dog-friendly and accepts small breeds, providing a
Location
The hotel is located less than 300 meters from
In-Room Extras
Each room has a minibar stocked with premium beverages, wine, and snacks, all priced competitively with local shops. Guests receive a
Highlights
Rooms: double spa bath in Safari room, gold soaking tub in Elegance
Dog perks: free pet bed, bowls, garden access
Location: 300 m from Chester Racecourse, next to city car park
Extras: complimentary upgrades, minibar with fair pricing
Themes: 12 themed suites including Vintage Americana and Secret Garden
“The Hotel Chester embraces a playful side of luxury, its themed rooms offering distinct, memorable stays. I'm particularly drawn to the lavish bathrooms and thoughtful touches, indicating a devotion to guest experience. Location is key, as it puts the best of Chester right outside the door.”
Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
- Knightsbridge2 persons22 m²1 King-size bedShowerroom details
- Polo2 persons22 m²1 King-size bedShowerroom details
- Tropical2 persons22 m²1 King-size bedShowerroom details
Show all rooms
Rates & availability calendar
See current prices and availability for your chosen dates!
August 2026 - August 2027
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Check-in/ Check-out
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Free Wi-Fi in public areas
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- 24-hour security
- Luggage storage
- Smoke detectors
- Fire extinguishers
- Key access
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Pet amenities available
- Housekeeping
- Tours/Ticket assistance
- Welcome drink
Business
- Fax/Photocopying
Children
- Cots
Room features
- Heating
- Mini-bar
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
Room decor
- Carpeted floor
Show more
Location
19 Newgate Street, Chester, CH1 1DE,
Explore Chester
Local Highlights
Chester Castle
9 minutes' walk
Chester Castle features rich history and architecture. Guided tours offer insights into its past and stunning views of the city.
Chester Cathedral
14 minutes' walk
A masterpiece of architecture, Chester Cathedral hosts beautiful stained glass and tranquil gardens, with free admission on certain days.
Chester Racecourse
20 minutes' walk
Home to exciting horse racing events, enjoy a vibrant atmosphere with several dining options available during race days.
Grosvenor Museum
12 minutes' walk
The Grosvenor Museum showcases local history and art. Free admission makes it a great stop for families and history enthusiasts.
Grosvenor Park Miniature Railway
8 minutes' walk
A delightful train ride through scenic Grosvenor Park. Perfect for families, operating April to October, booking isn't required.
Walking Tours
5 minutes' walk
Guided tours explore Chester's historical sites and architecture, providing a unique perspective on the city's rich heritage.
Chester Golf Club
11 minutes' walk
For golf enthusiasts, Chester Golf Club offers a challenging course with beautiful views. Prior booking recommended for tee times.
Spa Days at The Spa at The Chester
8 minutes' drive
A serene escape offering massages, facials, and wellness treatments, perfect for relaxation. Reservations are advisable for services.
Piccolino
1 minute' walk
Italian dishes in a stylish atmosphere, known for homemade pasta and delicious desserts. Vegetarian options are available.
Picanha by Fazenda
1 minute' walk
Brazilian steakhouse with various grilled meats and a vibrant ambiance. Perfect for carnivores, with dietary options on request.
Opera Grill
1 minute' walk
Elegant dining with a diverse menu, featuring fresh seafood and local produce. Ideal for business dinners and special occasions.
All Bar One
1 minute' walk
Casual bar atmosphere serving a wide range of drinks and light bites. Great for post-work gatherings or casual meals with friends.
The Storyhouse
15 minutes' walk
A cultural hub hosting films, theater, and live performances. Family-friendly programming makes it suitable for all ages.
Live Music at The Live Rooms
15 minutes' walk
Popular venue for live music acts and events. An energetic vibe makes it a great spot for night owls and music lovers.
Chester Comedy Festival
11 minutes' walk
Annual event featuring various comedy acts. Great for laughter and entertainment, typically held in early summer.
Local transport and travel tips
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Property information and rules
Check-in
from 15:00-23:30
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in public areas for free.
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Welsh
Number of rooms:
16
Reviews and Ratings
Feedback about The Hotel Chester from previous guests about their experience.
Show moreShow less
Pros
Lovely room
Great location
Free room upgrade
Spotlessly clean
Cons
Worn carpets
Hot apartment
Leaking showerhead
Bad water drainage
Guest reviewsbased on 605 reviews
Amelia from United States
Family with children
Money Penny
4 nights in November 2025
|
Reviewed: January 29, 2026
7/10
friendly staff helpful staff local knowledge no thermostat open window cold room
the staff were amazing they were super friendly and helpful. rhiannon helped me with my luggage it was much appreciated. chloe volunteered so much local knowledge i needed not have done any research.
there was no thermostat in the room so room was very cold. the radiators weren't on also. upon checking the window was open slightly it could not be shut it was an old fashioned window.
0 Helpful
Alexander from Germany
Family with children
Money Penny
1 night in November 2025
|
Reviewed: January 22, 2026
9/10
central location friendly pub beautiful decor
the location is central to many attractions the multi story car park is very close too. a friendly pub is located right next door. the room decor was beautiful
the living room seemed like a sauna despite mild weather a small fan did little to cool it
0 Helpful
Isaac from United Kingdom
Single
Ralph One Bedroom Apartment
3 nights in November 2025
|
Reviewed: January 10, 2026
9/10
Really good Stay, A True Gem
dining table comfortable settee modern tv large bedroom
i stayed in the ralph one bedroom apartment it was perfect. the room included a dining table settee tv and a kitchen. the bedroom was large and featured another tv plus an en suite bathroom. i appreciated the comfortable and well-equipped space.
i noticed no thermostat in the room i felt quite cold the radiators weren't active. also when i checked the window was slightly open i was unable to shut it it was an old fashioned window.
Service
10/10
the reception staff provided immediate assistance with luggage storage. they texted me promptly when my room became available. this proactive communication added a level of convenience to the overall experience for me.
0 Helpful
|
Christopher from United Kingdom
Couple
Ralph One Bedroom Apartment
3 nights in November 2025
|
Reviewed: December 29, 2025
7/10
unique style mini kitchen perfect location mirror light missing guidance information non-functional tv
The rooms had a unique style. A mini kitchen allowed us to eat in when we wanted. The location was perfect (everything was in walking distance).
The mirror light in the bathroom wasn't working and they didn't repair it after I asked. The fire wouldn't light, and I couldn't find any instructions. The bedroom TV would not turn on.
0 Helpful
Victor from France
Family with children
Money Penny
3 nights in August 2025
|
Reviewed: October 06, 2025
6/10
some issues during stay
broken mirror light wet floor
The bathroom mirror light was not working and it was never fixed after i asked. also, the tv in the bedroom refused to turn on. the wet room design also seemed a bit off. I had to walk across the wet floor just to reach a towel.
0 Helpful
Show more reviews
FAQs
About The Hotel Chester
How far is The Hotel Chester from Liverpool John Lennon Airport?
The hotel is 42 km from Liverpool John Lennon Airport.
What amenities are provided in the rooms at The Hotel Chester?
All rooms include a flat-screen TV, minibar, kettle, wardrobe, and private bathroom with free toiletries.
Is breakfast available at The Hotel Chester?
Complimentary breakfast options are available in all apartments.
What are some attractions near The Hotel Chester?
Nearby attractions include Chester Racecourse (1 km), Chester Cathedral (1 km), and Grosvenor Park (0.5 km).
Does The Hotel Chester have a hot tub or spa facilities?
The hotel features a hot tub for guest relaxation.
What dining options are available near The Hotel Chester?
Nearby dining options include The Church Bar & Restaurant (0.5 km), Plumber's Arms (0.5 km), and Picanha by Fazenda (0.5 km).
Can guests access business services at The Hotel Chester?
The hotel offers dry cleaning/laundry services and concierge assistance.
What language do the staff at The Hotel Chester speak?
The staff is proficient in English, ensuring smooth communication with guests.
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